Are your wigs made from human hair?
Our listed wig collection is made from human hair. Review each product page for the exact hair type, texture, lace construction, density, colour and available length options.
How do I choose the right wig?
Start with the look and installation you prefer. Explore our Bob Wigs, Straight Wigs, Curly Wigs, Water Wave Wigs and Glueless Wigs. For lace coverage and parting options, use our Lace Wig Size Guide.
How do I choose the correct length?
Length can appear different depending on the texture, your height and where the hair falls. Curly and wave textures may look shorter than straight hair of the same stated length. Check the product images and available options, or contact us on WhatsApp for help.
Do you offer free delivery across South Africa?
Yes. Free standard delivery across South Africa is included in the product price, so no additional courier fee is charged at checkout. Read our Shipping Policy for processing, tracking and address information.
Which currency will I pay in?
You can choose ZAR or USD for price display. ZAR amounts are provided as a display reference. Checkout payments are processed in US Dollars (USD).
Can I return a non-defective wig for a refund?
We do not provide a refund for a non-defective change-of-mind return. An eligible, unaltered non-defective item may qualify for exchange under our conditions. Inspect the wig before cutting the lace, washing, colouring, installing or altering it, and read our Returns & Refunds Policy before making permanent changes.
How should I care for my wig?
Detangle gently from the ends upward, use suitable human-hair products and heat protection, and store the wig properly between wears. See our Human Hair Wig Care Guide.
How can I contact Perfect Queen?
Use the WhatsApp button on the website and choose one of our available contacts. Send the product link and the length, colour or lace option you are considering so we can help more quickly.